Frequently Asked Questions

Everything you need to know before you book.

1. How do I book a room?

Pick your dates on the home page, choose a room, and fill in the WhatsApp booking form with your 10-digit phone number and name. After submitting, a booking request is created and a WhatsApp message to the hotel opens automatically — just press send to confirm your inquiry.

2. What is the QR code I receive?

After your booking request is submitted, a QR code is shown on the confirmation. It links to your booking details — show it at reception so staff can find your request quickly. The same QR code is printed on your invoice for viewing your stay history.

3. How does check-in / check-out timing work?

Standard check-in is from 12:00 noon and check-out is by 10:30 AM. Your exact timings are recorded on the booking and shown on your invoice.

4. What does AC / Non-AC mean in the room list?

Rooms marked with the AC badge support air conditioning, billed at a separate per-night AC rate shown next to the base rate. The base rate always applies without AC — request AC at check-in if you want it.

5. How are extra guests charged?

Each room has a maximum capacity. Guests beyond the room capacity are billed per night at the extra bedding rate. Dormitory beds are charged per bed, per night.

6. Can I pay in advance?

Yes. You may attach an advance payment amount with a receipt image (max 1MB) in the booking form. The advance is recorded on your invoice and adjusted against the total amount due.

7. Where can I read the policies?

See our Privacy Policy and Terms of Service for details on data handling and booking terms.

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